AFA Stores Appliances
Frequently Asked Questions
What is the return policy for AFA Stores?
AFA Stores offers a return policy where customers must ship the item back within 30 days to qualify for a refund. Returns require authorization from customer service.
Are there any items that cannot be returned?
Returns without an authorization number will be refused. Custom or special order items are typically not returnable.
Who covers the return shipping costs?
Customers are responsible for return shipping costs unless there is a defect or error on AFA Stores' part.
How can items be returned?
To initiate a return, customers must contact customer service to receive a return authorization number. The item must be shipped back within 30 days of receipt.
What should be considered when purchasing energy-efficient appliances?
Look for the Energy Star label, compare energy use among models, and consider long-term savings over initial price.
How do I ensure my new appliance fits in the designated space?
Measure the height, width, and depth of the space, and allow for ventilation or door swing space as needed.
Can smart appliances be integrated with all home automation systems?
Most smart appliances are compatible with popular home automation systems, but check compatibility with your specific system.
How much space is needed around laundry machines?
Allow a working area of 59 by 59 inches (150 by 150 cm) in front of laundry machines and ensure a distance of at least 20 inches (50 cm) from the floor for loading and unloading.
What considerations should be made for front-loading laundry machines?
Consider door swing and neighboring cupboards, ensuring additional space for passage when the machines' doors are open.