AFA Stores Mattresses
Frequently Asked Questions
What is the return policy for AFA Stores?
AFA Stores offers a return policy where customers must ship the item back within 30 days to qualify for a refund. Returns require authorization from customer service.
Are there any items that cannot be returned?
Returns without an authorization number will be refused. Custom or special order items are typically not returnable.
Who covers the return shipping costs?
Customers are responsible for return shipping costs unless there is a defect or error on AFA Stores' part.
How can items be returned?
To initiate a return, customers must contact customer service to receive a return authorization number. The item must be shipped back within 30 days of receipt.
How often should I replace my mattress?
Most mattresses last between 7-10 years. Signs of wear, sagging, or discomfort indicate it's time for a new one.
What's the difference between memory foam and innerspring mattresses?
Memory foam conforms to your body for pressure relief, while innerspring mattresses offer firmer support and more airflow.
Can a mattress topper extend the life of my mattress?
Yes, a topper can add comfort and support, potentially extending the life of your mattress by reducing direct wear.