Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What is the ideal clearance for opening armoire doors or drawers fully?
Allow at least 24-36 inches in front of armoires for doors and drawers to open comfortably.
Can armoires be used for purposes other than clothing storage?
Yes, armoires can be adapted for use as entertainment centers, home offices, or linen storage, depending on their design and shelving.
How can I choose an armoire that complements my bedroom's style?
Consider the material, finish, and design details of the armoire to ensure it matches or complements your existing furniture and decor.