Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
How can I maximize storage in a small dresser?
Use drawer organizers to keep items neatly arranged. Consider undergarments and accessories that don't require hanging.
What's the difference between a dresser and a chest of drawers?
Dressers are typically wider and come with a mirror, suited for bedrooms. Chests of drawers are taller, taking up less floor space, ideal for smaller rooms.
How do I care for a wooden dresser to ensure its longevity?
Dust regularly with a soft cloth, avoid direct sunlight and moisture, and use coasters or pads to protect the surface from items.
What are some effective ways to clean and maintain my furniture and rugs?
Use sticky lint rollers for picking up small debris, wet wipes for mark removal, and thin stockings over vacuum nozzles to clean hard-to-reach areas like LEGO pieces.