Horchow Kitchen Sinks & Accessories
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
How do I choose the right kitchen sink for my home?
Consider the size of your kitchen, the sink material (stainless steel, ceramic, composite), and whether you prefer a single or double basin.
What are the benefits of a single vs. a double kitchen sink?
Single basins offer more space for large dishes, while double basins allow for multi-tasking, such as washing and rinsing simultaneously.
How can I maintain my stainless steel sink to keep it looking new?
Clean regularly with mild detergent, avoid harsh chemicals, and use a soft sponge to prevent scratches. Dry after use to prevent water spots.