Horchow Shams & Skirts
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What's the purpose of bed shams?
Shams are decorative pillow covers that enhance the bed's appearance. They can match your bedding or add a contrasting accent.
How do I choose the right bed skirt?
Measure your bed's height to ensure the skirt covers the space between the mattress and floor. Choose a style and color that complements your bedding.
Can I use a bed skirt with an adjustable bed?
Yes, but ensure the bed skirt is compatible with adjustable beds. Some skirts are designed with slits at the corners for easy adjustment.