Frequently Asked Questions
What is Joann?
Joann, formerly known as Jo-Ann Fabrics and Crafts, is a retail chain that specializes in crafts and fabrics. While they are primarily known for their craft supplies, sewing materials, and fabrics, they also offer a selection of home decor items and some furniture pieces, particularly those related to crafting and sewing, such as storage solutions and craft room furniture.
What style is Joann?
Joann's style in terms of home decor and furniture is generally craft-oriented and practical. They offer items that cater to DIY enthusiasts and crafters, including storage solutions, craft room furniture, and decorative items that can be customized. Their style tends to be functional with a creative twist, allowing customers to add their personal touch to their spaces.
Does Joann offer free shipping?
Joann often offers free shipping promotions, especially for online orders over a certain amount. They also have a rewards program that may provide free shipping benefits. However, shipping policies can change, so it's best to check their website or contact customer service for the most current shipping options and any ongoing promotions.
Is there a Joann store?
Yes, Joann operates numerous physical retail stores across the United States. These stores offer a wide range of craft supplies, fabrics, and some home decor items. In addition to their brick-and-mortar locations, Joann also maintains a robust online presence for e-commerce.
Does Joann price match?
Joann offers a price match guarantee. They will match the price of identical, in-stock items from select competitors, including major online retailers. It's best to check their website or speak with a store associate for the specific terms and conditions of their price matching policy.
Who owns Joann?
Joann is a publicly traded company listed on the NASDAQ under the ticker symbol JOAN. It was founded in 1943 and has undergone various ownership changes over the years, including periods of private equity ownership. As a public company, it is now owned by its shareholders.
When does Joann have sales?
Joann is known for having frequent sales and promotions throughout the year. They often have weekly specials, seasonal sales, and major events during holidays like Black Friday. They also offer coupons regularly through their app, website, and mailers. It's worth signing up for their email newsletter to stay informed about upcoming sales and promotions.
Are there any items that cannot be returned?
While Joann has a generally customer-friendly return policy, some items may have return restrictions. These could include clearance items, cut fabric or trim, and items that have been used or altered. It's always best to check the specific return policy for each item, especially for electronic cutting machines or other high-value purchases.
Does Joann offer customization options for furniture?
Joann doesn't typically offer customization for furniture in the traditional sense. However, they do sell many DIY and craft supplies that allow customers to customize and personalize their own furniture and home decor items. They may also offer some customizable storage solutions for craft rooms.
What is the warranty on Joann furniture?
Joann doesn't primarily sell furniture, so standard furniture warranties may not apply. For the craft storage and organizational furniture they do sell, warranty terms would likely vary by product. It's best to check the product details or contact Joann's customer service for specific warranty information on individual items.
