Neiman Marcus Flatware
Frequently Asked Questions
What is the return policy for Neiman Marcus?
Neiman Marcus offers a 30-day return window for most items provided they are in original condition. A $9.95 return fee is applied for returns initiated more than 15 days after delivery.
Are there any items that cannot be returned?
Final sale items, personalized items, and items marked as 'no returns' cannot be returned.
Who covers the return shipping costs?
The customer is responsible for return shipping costs unless an item is defective or the wrong item was shipped.
How can items be returned?
Returns can be made either by mail using a prepaid label or in-person at any Neiman Marcus store. Items returned by mail have a $9.95 return fee if sent back after 15 days from delivery.
How many pieces of flatware do I need for a basic set?
A basic flatware set for one person typically includes a dinner fork, salad fork, dinner knife, soup spoon, and teaspoon. Consider the size of your household and guests you may have.
What's the difference between 18/10 and 18/0 stainless steel flatware?
18/10 contains 18% chromium and 10% nickel, offering better rust resistance and shine. 18/0 has 18% chromium with no nickel, making it more prone to corrosion.
How do I care for and maintain my flatware to keep it looking new?
Avoid leaving flatware in water for long periods. Hand wash or use a dishwasher and polish with a soft cloth to prevent water spots and corrosion.