Shades of Light Appliances
Frequently Asked Questions
What is the return policy for Shades of Light?
Credits will be issued using your original payment method, please allow up to 30 days for return and refund. For returns, contact customer care to purchase a FedEx return label for use when dropping off your package at a local FedEx shipping location.
Are there any items that cannot be returned?
The specific items that cannot be returned were not detailed in the search results. Typically, custom or personalized items and final sale products may not be returnable.
Who covers the return shipping costs?
Customers can contact Shades of Light's Customer Care team to purchase a FedEx return label, indicating that the customer typically covers return shipping costs unless otherwise stated.
How can items be returned?
To return an item, contact Shades of Light's Customer Care at (800) 262-6612 or [email protected] to arrange for a return label and instructions on how to return the package via FedEx.
What should be considered when purchasing energy-efficient appliances?
Look for the Energy Star label, compare energy use among models, and consider long-term savings over initial price.
How do I ensure my new appliance fits in the designated space?
Measure the height, width, and depth of the space, and allow for ventilation or door swing space as needed.
Can smart appliances be integrated with all home automation systems?
Most smart appliances are compatible with popular home automation systems, but check compatibility with your specific system.
How much space is needed around laundry machines?
Allow a working area of 59 by 59 inches (150 by 150 cm) in front of laundry machines and ensure a distance of at least 20 inches (50 cm) from the floor for loading and unloading.
What considerations should be made for front-loading laundry machines?
Consider door swing and neighboring cupboards, ensuring additional space for passage when the machines' doors are open.