Dear Keaton Serveware
Frequently Asked Questions
What is the return policy for Dear Keaton?
Dear Keaton allows returns within a specified period, typically 30 days. Customers must return items in their original condition and packaging, and refunds are made to the original form of payment, less original shipping and handling charges.
Are there any items that cannot be returned?
Returns on freight shipped furniture or sale items are not accepted.
Who covers the return shipping costs?
Customers are responsible for return shipping charges unless an item is defective or an incorrect item was received.
How can items be returned?
To initiate a return, contact Dear Keaton customer service at the provided email or phone number for detailed instructions and to purchase a return shipping label if necessary.
What are essential pieces of serveware for entertaining?
Basic serveware includes platters, serving bowls, a pitcher, and utensil sets. Additional pieces might include a cake stand, salad bowl, and gravy boat.
How can I choose serveware that matches my dining set?
Look for serveware in complementary colors or materials. Matching isn't necessary; coordinating styles can add interest to your table setting.
Can serveware be used for decoration?
Absolutely, decorative serveware can double as table centerpieces or kitchen decor when not in use. Choose pieces with unique designs or finishes.