Dot and Bo Mattresses
Frequently Asked Questions
What is the return policy for Dot & Bo?
You may return products within 30 days regardless of the category. For a return, contact support at [email protected].
Are there any items that cannot be returned?
Specific non-returnable items were not detailed in the snippets. Typically, custom, personalized, or final sale items may not be returnable.
Who covers the return shipping costs?
Customers are generally responsible for return shipping costs unless the product is defective or the wrong item was received.
How can items be returned?
To initiate a return, contact Dot & Bo via the support email to discuss the process and possibly obtain a return authorization.
How often should I replace my mattress?
Most mattresses last between 7-10 years. Signs of wear, sagging, or discomfort indicate it's time for a new one.
What's the difference between memory foam and innerspring mattresses?
Memory foam conforms to your body for pressure relief, while innerspring mattresses offer firmer support and more airflow.
Can a mattress topper extend the life of my mattress?
Yes, a topper can add comfort and support, potentially extending the life of your mattress by reducing direct wear.