Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How do I know if I need a new mattress for my bed?
If you're experiencing discomfort, poor sleep, or the mattress is over 7-10 years old, it might be time for a new one.
What size bed should I choose for a small bedroom?
Consider a Full or Queen size, which provides comfort without overwhelming the space. Measure your room to ensure a good fit.
Can I use a headboard with any type of bed frame?
Most headboards can be attached to standard bed frames, but check compatibility, especially with platform beds or wall-mounted options.
How can I determine the right rug size for my bedroom?
For bedrooms, use a rug that extends at least 24 to 28 inches (60 to 70 cm) beyond the bed on each side, accommodating bedside tables and offering a soft landing for your feet.
What are the ideal dimensions for bedroom furniture placement?
Beds should allow a minimum of 30 inches (76 cm) of clearance on either side and at the foot of the bed for ease of movement. The top of your mattress should be approximately 24 inches (61 cm) from any bedroom wall-mounted lighting fixtures.
What are the recommended dimensions around the bed?
Allow at least 30 inches (76 cm) of free space on one side of a twin bed and on both sides for larger beds for ease of access.
How should bedroom lighting be positioned?
Wall-mounted bedside lamps should be positioned with the light source at 24 inches (61 cm) from the top edge of the mattress.
What's the importance of room orientation based on sunlight?
The direction a room faces affects its natural lighting. For example, east-facing rooms are bright in the morning, making them ideal for bedrooms, while north-facing rooms stay cooler, suitable for studies or living spaces.