Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How can I choose the right cabinet material for my kitchen?
Consider durability, maintenance, and style. Popular materials include solid wood, plywood, MDF, and laminate.
What's the difference between custom and stock cabinets?
Custom cabinets are made to order with many customizable options, while stock cabinets are pre-manufactured in standard sizes.
Can I mix cabinet colors in my kitchen design?
Yes, mixing cabinet colors can add depth and interest. Consider using one color for upper cabinets and another for lower cabinets.
What are some effective ways to clean and maintain my furniture and rugs?
Use sticky lint rollers for picking up small debris, wet wipes for mark removal, and thin stockings over vacuum nozzles to clean hard-to-reach areas like LEGO pieces.