JOANN Coat Racks & Hooks
Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How do I design a functional and ergonomic hallway?
A shelf for hats should be around 71 inches from the floor, and coat hooks at 60 to 70 inches. Ensure 14 to 16 inches of shelf depth for hats and helmets, with passageways at least 44 inches wide.