Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How can I make my outdoor space more inviting?
Incorporate comfortable seating, add outdoor rugs, use soft lighting like string lights, and include greenery or flowers for a cozy atmosphere.
What materials are best for outdoor furniture?
Materials like teak, aluminum, wrought iron, and all-weather wicker are durable and can withstand outdoor elements.
How do I protect my outdoor furniture from the weather?
Use furniture covers, seal wood furniture, and store cushions indoors when not in use to protect against rain and sun damage.