Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
How do I choose the right size pendant light for my space?
Consider the size of the area and the height of the ceiling. Larger spaces and higher ceilings can accommodate bigger or multiple pendants.
What's the ideal height to hang pendant lights?
Pendant lights should hang about 30-36 inches above a countertop or 72 inches from the floor to the bottom of the pendant.
Can pendant lights be used in bedrooms?
Yes, pendant lights can add style and focused lighting in bedrooms, especially when used as bedside lamps.
How does lighting affect the mood of a room?
The right lighting can transform the atmosphere of a room, from functional to cozy. Using various light sources can highlight features or hide imperfections.
What is metamerism in color design, and why is it important?
Metamerism refers to how colors look different under various lighting conditions. Testing colors in the lighting conditions they will be used in is crucial to ensure they appear as expected.
How many light sources should I have in each room?
Aim for five to nine light sources in each room for a balanced lighting scheme, including a mix of ambient, task, and accent lighting.
How should I approach lighting for a large sofa?
A large sofa requires more lighting. Go beyond a single lamp and consider the number of people it seats to determine the right amount and placement of light sources.
How does lighting affect color perception?
Lighting can significantly change how colors appear. Test color choices in the actual room where they'll be used to see how they look in different lighting conditions.
How many light sources should I incorporate in each room for balanced lighting?
Aim for a mix of five to nine light sources in each room. This should include a combination of ambient, task, and accent lighting to create a well-rounded and versatile lighting scheme.