Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
What should I consider when selecting planters for my plants?
Look for planters with drainage holes to prevent overwatering, consider the material based on indoor or outdoor use, and choose a size that accommodates the plant's growth.
How do I match planters with my home decor?
Select planters in colors and materials that complement your home's style. Use contrasting planters as accent pieces to add visual interest.
Can I use unconventional items as planters?
Definitely, items like old teapots, boots, or buckets can be repurposed as unique planters. Ensure proper drainage is added.