JOANN Shams & Skirts
Frequently Asked Questions
What is the return policy for Joann on furniture and home decor?
Items returned by mail are refunded the cost of the returned merchandise minus a $7.95 return shipping & handling fee. Items must be returned in original condition, and in-store purchases must be returned in-store, not by mail.
Are there any items that cannot be returned?
Customized or personalized items are typically not returnable. Final sale items also cannot be returned.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless Joann has made a shipping error or the item is defective.
How can items be returned?
Items can be returned by mail with a handling fee or in-person at a Joann store. Contact customer service for specific instructions based on the item type and reason for the return.
What's the purpose of bed shams?
Shams are decorative pillow covers that enhance the bed's appearance. They can match your bedding or add a contrasting accent.
How do I choose the right bed skirt?
Measure your bed's height to ensure the skirt covers the space between the mattress and floor. Choose a style and color that complements your bedding.
Can I use a bed skirt with an adjustable bed?
Yes, but ensure the bed skirt is compatible with adjustable beds. Some skirts are designed with slits at the corners for easy adjustment.