Kathy Kuo Home Flatware
Frequently Asked Questions
What is the return policy for Kathy Kuo Home?
Kathy Kuo Home offers a 30-day return window, ensuring customers have ample time to evaluate their purchases. Items must be in their original condition and packaging for returns.
Are there any items that cannot be returned?
Custom-made, special order items, and products marked as 'final sale' are generally not eligible for returns.
Who covers the return shipping costs?
The customer is responsible for the return shipping costs unless the product is defective or the order was incorrectly fulfilled by Kathy Kuo Home.
How can items be returned?
Returns can be initiated by contacting Kathy Kuo Home's customer service via email or phone. The return process usually requires the customer to obtain a return authorization.
How many pieces of flatware do I need for a basic set?
A basic flatware set for one person typically includes a dinner fork, salad fork, dinner knife, soup spoon, and teaspoon. Consider the size of your household and guests you may have.
What's the difference between 18/10 and 18/0 stainless steel flatware?
18/10 contains 18% chromium and 10% nickel, offering better rust resistance and shine. 18/0 has 18% chromium with no nickel, making it more prone to corrosion.
How do I care for and maintain my flatware to keep it looking new?
Avoid leaving flatware in water for long periods. Hand wash or use a dishwasher and polish with a soft cloth to prevent water spots and corrosion.