Shades of Light Toilets, Seats, and Bidets
Frequently Asked Questions
What is the return policy for Shades of Light?
Credits will be issued using your original payment method, please allow up to 30 days for return and refund. For returns, contact customer care to purchase a FedEx return label for use when dropping off your package at a local FedEx shipping location.
Are there any items that cannot be returned?
The specific items that cannot be returned were not detailed in the search results. Typically, custom or personalized items and final sale products may not be returnable.
Who covers the return shipping costs?
Customers can contact Shades of Light's Customer Care team to purchase a FedEx return label, indicating that the customer typically covers return shipping costs unless otherwise stated.
How can items be returned?
To return an item, contact Shades of Light's Customer Care at (800) 262-6612 or [email protected] to arrange for a return label and instructions on how to return the package via FedEx.
How do I choose the right size toilet or bidet for my bathroom?
Measure the rough-in distance from the wall to the center of the drain or bolts on the floor. Standard sizes are 12 inches, but 10 and 14 inches are also available for different spaces.
What is the best way to clean a bidet seat?
Use a soft, damp cloth and a mild detergent. Avoid harsh chemicals and abrasive cleaners to protect the surface and electronic components.
What is the recommended clearance around a toilet for comfortable use?
A minimum clearance of 15 inches from the center of the toilet to any side wall or obstruction and 24 inches of clear space in front is recommended for comfort and code compliance.
How do I determine the right height for a comfort height toilet?
Comfort height toilets are typically 17 to 19 inches from floor to seat, ideal for adults and those with mobility issues, compared to standard toilets which are about 15 inches high.
Are bidet seats universally compatible with all toilets?
Bidet seats fit most standard elongated or round toilets, but it's important to check the specific dimensions and shape of your toilet for compatibility.
What are the benefits of installing a bidet?
Bidets offer enhanced cleanliness, reduced toilet paper use, and can be more comfortable for many people.
How do I choose the right toilet for a small bathroom?
Look for compact or wall-mounted models that take up less space. Consider a round-front bowl instead of an elongated one.
Are smart toilets worth the investment?
Smart toilets offer features like bidet functions, seat warming, and self-cleaning, enhancing comfort and hygiene for users.