De-Escalate - by Douglas E Noll (Paperback)
Product details
Discover effective techniques to calm angry individuals and diffuse volatile situations in just 90 seconds. Written by an experienced mediator, this book offers practical exercises and real-life examples to help you build emotional intelligence and empathy, fostering healthier relationships and a more compassionate future.
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Product details
Discover effective techniques to calm angry individuals and diffuse volatile situations in just 90 seconds. Written by an experienced mediator, this book offers practical exercises and real-life examples to help you build emotional intelligence and empathy, fostering healthier relationships and a more compassionate future.
Specifications
Dimensions
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