Happy

Quick protected shippment. Very satisfied with process.

Service is bad

The products are delayed and price is over charged.

It's a nice looking faucet and complements our half-bath design.

I installed this faucet a few weeks ago and noticed right away that the preassembled handles were a little loose.

Great

Bathroom faucet

Excellent product, high quality finish and style. Relatively simple to install and has a good flow rate.

Great!

Can't wipe off water marks

We've had 2 of these faucets for several months now and no matter what we do we can't get the water marks off of them. Even trying to dry them right after cleaning doesn't work. We have brushed nickel fixtures from other manufacturers and they still look new after cleaning. We are very, very disappointed in this faucet.

Faucet design makes it hard to service valves.

After four years, my cold water faucet has become difficult to turn. I had hoped it would be a simple valve repair job to replace it, as I've experienced with other Kohler faucets. But no. I can't get the handle off. My plumber couldn't get the handle off. I fear I'm going to damage things trying to remove it, but I don't see another option. For the price, it should be much easier to service.

Absolutely perfect

Refurbished two existing bathrooms and added a master bathroom in 2003 with all Kohler Memoirs (brushed nichol) facets, jacuzzi tub facet, shower trim, tub/shower trim, and sinks. Nineteen years later I replaced my first hot water valve in one facet and a temp cartridge in one shower. I do not have one scratch in any surface finish and everything cleans up so easily is a breeze. You don't get quality like this any longer from other manufacturers.

Shorter and Smaller profile

This faucet functions very well, however it has a much shorter and smaller profile than expected.