Overview
Birch Lane furniture styles are notoriously comfortable and classic. From perfect coastal-inspired outdoor furniture to custom upholstery, every little detail from Birch Lane is designed to bring communities and families closer together—around the fire on a summer evening, in the living room on a family movie night, or around the beautiful handcrafted dining table that you found half off on Spoken. *Wink*
What we love
Birch Lane’s commitment to togetherness inspires us, especially since we value the sanctity of making a home with the ones we love. Simple, beautiful details make you feel like you can enjoy your space with family and friends in the coastal, farmhouse, or cottage-inspired home you love most: yours.
From our blog
Frequently Asked Questions
What is Birch Lane?
Birch Lane is an online retailer specializing in traditional, farmhouse, and classic style home furnishings and decor. As part of the Wayfair family of brands, Birch Lane offers a curated selection of furniture, lighting, rugs, and accessories. They aim to provide timeless, high-quality pieces for customers looking to create a comfortable and stylish home.
What style is Birch Lane?
Birch Lane's style can be described as classic American, with a focus on traditional, farmhouse, and coastal aesthetics. They offer furniture and decor that often features clean lines, neutral colors, and natural materials. Their pieces are designed to be timeless and versatile, fitting well in both traditional and more contemporary spaces.
Does Birch Lane offer free shipping?
Birch Lane, like other Wayfair brands, often offers free shipping on orders over a certain amount. This typically applies to smaller items. For larger furniture pieces or oversized items, shipping costs are usually calculated based on the item's weight and destination. It's best to check their website for current shipping offers.
Is there a Birch Lane store?
Birch Lane operates primarily as an online retailer. They don't have physical brick-and-mortar stores. However, they provide detailed product descriptions, measurements, and images on their website to help customers make informed decisions when shopping for home furnishings and decor.
Does Birch Lane price match?
Birch Lane typically doesn't offer price matching. However, as part of the Wayfair family, they frequently run sales and promotions throughout the year. It's worth checking for coupon codes or waiting for one of their major sale events to get the best deals on furniture and home decor items.
Who owns Birch Lane?
Birch Lane is owned by Wayfair Inc., a large American e-commerce company that sells furniture and home-goods. Wayfair was founded by Niraj Shah and Steve Conine in 2002 and owns several other home goods brands alongside Birch Lane.
When does Birch Lane have sales?
Birch Lane regularly holds sales throughout the year, often coinciding with major retail events like Black Friday and Cyber Monday. They also participate in Wayfair's Way Day sale, typically held in April. Additionally, they offer daily and weekly deals on select items. Signing up for their email newsletter is a good way to stay informed about upcoming sales.
Are there any items that cannot be returned?
While Birch Lane has a customer-friendly return policy, some items cannot be returned. These typically include clearance items, personalized products, and items marked as non-returnable. Additionally, large appliances and some oversized items may have specific return restrictions. It's always best to check the return policy for each item before purchasing.
Does Birch Lane offer customization options for furniture?
Birch Lane offers customization options for many of their upholstered furniture pieces. This often includes choosing from different fabric options or colors. The extent of customization varies by product, so it's best to check individual item descriptions or contact their customer service for more information.
What is the warranty on Birch Lane furniture?
Warranty terms for Birch Lane furniture can vary depending on the product and manufacturer. Many items come with a manufacturer's warranty against defects, but the duration and coverage can differ. It's best to check the product details or contact Birch Lane's customer service for specific warranty information on individual items.
What is Birch Lane's return policy?
You can return most items for a refund or store credit within 30 days of delivery. This includes items that are not a perfect match for your home. Certain items such as clearance, gift cards, personalized products, items bought as part of a bundle at a discounted rate, open-box items, items you've assembled, and items marked as non-returnable are excluded from this policy​​.
How can I initiate a return request through Birch Lane?
Returns must be initiated online through Birch Lane's website. Log into your account, find the item you wish to return in the 'My Orders' section, choose the 'Return Item' option, and follow the steps to print a shipping label and prepare the item for drop-off at a FedEx location. Unless returning a damaged product, you may be responsible for shipping and delivery fees​​.
How long until Birch Lane refunds my item?
The refund process may take a few business days to complete once Birch Lane has received and processed your return. Refunds will be issued to the original payment method or as store credit, depending on your preference and the specifics of the return​​.
Are there any special considerations for certain types of returns for Birch Lane?
Yes, mattresses have a 100-day return period, wedding registry items must be returned within 90 days of the event, and items purchased during the Christmas sale (from November 1 to December 31) can be returned until January 31 of the following year​​.
How can items be returned?
To return items to Birch Lane, customers typically need to initiate the return process through their online account or by contacting customer service. For smaller items, Birch Lane provides a return shipping label. For larger items, they may arrange a pickup. The exact process can vary depending on the size and type of item being returned.
Birch Lane Collections
- Accent Chairs
- Appliances
- Armoires
- Baby
- Bakeware & Cookware
- Bar Carts
- Bar Stools & Counter Stools
- Bath Rugs & Mats
- Bath Towels
- Bathroom Accesories
- Bathroom Countertop
- Bathroom Shower & Accessories
- Bathroom Tubs & Accesories
- Bathroom Vanities, Sinks, and Accessories
- Bedding
- Bedroom Vanities
- Beds
- Benches
- Blankets & Throws
- Bookcases & Etageres
- Cabinet Hardware
- Cabinets
- Candles, Candle Holders, and Scents
- Ceiling Fans
- Chandeliers
- Coat Racks & Hooks
- Coffee Tables
- Console Tables
- Curtains & Drapes
- Daybeds & Chaise Lounges
- Decorative Objects
- Decorative Pillows
- Desks
- Dining Chairs
- Dining Tables
- Dinnerware
- Dressers
- Drinkware
- End & Side Tables
- Fabric
- Filing Cabinets
- Flatware
- Floor Lamps
- Flush Mounts
- Games
- Garden Accents
- Headboards
- Jewelry Organization
- Kids
- Kitchen Sinks & Accessories
- Kitchen Tools
- Mattresses
- Mirrors
- Nightstands
- Office Chairs
- Organization
- Ottomans, Stools, and Poufs
- Outdoor
- Outdoor Dining
- Outdoor Lighting
- Pendants
- Picture Frames
- Plant Stands
- Planters
- Plants, Faux Plants, and Florals
- Recliners
- Rugs & Runners
- Sectionals
- Serveware
- Sets
- Shades
- Shams & Skirts
- Sideboards & Buffets
- Sofas & Loveseats
- Table & Wall Clocks
- Table Lamps
- Tile
- Toilets, Seats, and Bidets
- TV & Media Stands
- Vases
- Wall Art
- Wall Lighting
- Wall Shelves
- Wallpaper
