Overview
Another popular furniture store that you’ve almost definitely heard of before is Crate & Barrel. Crate & Barrel features sofas, cribs, and every little accent item from the living room to the nursery.
The modern and contemporary aesthetic furniture store appeals to people who like minimalist designs like the Rollins Leather Tufted Sofa from Crate & Barrel, and we loved it even more when we found it somewhere else for $900 less!
What we love
The contemporary and stylish furniture from Crate & Barrel is fun to browse—and even more fun to buy! We love finding better deals on Crate & Barrel furniture online, so always check Spoken before you buy.
From our blog
Frequently Asked Questions
What is Crate and Barrel?
Crate and Barrel is a well-known American chain of retail stores specializing in housewares, furniture, and home accessories. Founded in 1962, they offer a wide range of contemporary and modern home goods, known for their quality and distinctive style. Crate and Barrel caters to customers looking for stylish, well-designed items for their homes.
What style is Crate and Barrel?
Crate and Barrel's style can be described as contemporary with a clean, modern aesthetic. They offer a mix of classic and trendy designs, often featuring simple lines, neutral colors, and high-quality materials. Their furniture and decor items tend to be versatile, allowing customers to create sophisticated, cohesive looks in their homes.
Does Crate and Barrel offer free shipping?
Crate and Barrel occasionally offers free shipping promotions, especially for larger orders or during special sales events. However, standard shipping rates typically apply and vary based on the order total and the items purchased. For furniture and oversized items, additional shipping fees may be incurred.
Is there a Crate and Barrel store?
Yes, Crate and Barrel operates numerous physical retail stores across the United States and in several international locations. These stores allow customers to see and feel products in person, and often feature room displays to showcase how items can be styled together. They also maintain a robust online presence for e-commerce.
Does Crate and Barrel price match?
Crate and Barrel doesn't typically offer price matching. However, they do run frequent sales and promotions throughout the year. It's worth checking for coupon codes or waiting for one of their seasonal sales events to get the best deals on furniture and home decor items.
Who owns Crate and Barrel?
Crate and Barrel is owned by Otto Group, a German retail and services group. The company was founded by Gordon and Carole Segal in 1962, but it was acquired by Otto Group in 1998. Crate and Barrel operates as a subsidiary of this larger retail conglomerate.
When does Crate and Barrel have sales?
Crate and Barrel holds several sales throughout the year, with major events typically occurring during holiday weekends like Memorial Day, Labor Day, and Black Friday. They also often have end-of-season clearance sales and special promotions for email subscribers, which can include significant discounts on furniture and decor.
Are there any items that cannot be returned?
While Crate and Barrel has a generous return policy, some items cannot be returned. These typically include personalized items, final sale merchandise, and gift cards. Some furniture items, especially those that have been assembled or used, may have specific return restrictions. It's always best to check the specific return policy for each item before making a purchase.
Does Crate and Barrel offer customization options for furniture?
Yes, Crate and Barrel offers customization options for many of their furniture pieces. This includes choosing from a variety of fabrics, colors, and finishes for sofas, chairs, and other upholstered items. Some wooden furniture pieces also have different finish options available.
What is the warranty on Crate and Barrel furniture?
Crate and Barrel offers different warranties depending on the product. Many furniture items come with a limited warranty against manufacturing defects. The duration can vary by product, with some items having warranties of up to one year or more. It's best to check the specific warranty information for each item on their website or by contacting customer service.
What is the Crate and Barrel return policy for non-furniture items?
Non-furniture items can be returned within 90 days of purchase with proof of purchase required. Items must be unused and unwashed. Returns can be made either in-store or online.
What is the Crate and Barrel return policy for furniture and rugs?
Furniture and rugs must be exchanged within seven days of receipt. This applies to both damaged/defective items and those you simply don't like. Proof of purchase is required for returns, and custom orders have a 48-hour cancellation window before the deposit becomes non-refundable.
How can items be returned?
Crate and Barrel accepts returns both in-store and by mail. For smaller items, you can return them to any Crate and Barrel store or ship them back using a prepaid return label. For larger furniture items, you'll need to contact their customer service to arrange a return pickup. Return shipping costs may apply unless the item is defective or was shipped in error.
Does Crate and Barrel offer design services?
Yes, Crate and Barrel offers free design services both in-store and virtually. Their design experts can help with furniture selection, room layouts, and decor advice. They also provide 3D room planning tools on their website for customers to use.
What is Crate and Barrel's sustainability policy?
Crate and Barrel is committed to sustainability through various initiatives. They focus on responsible sourcing of materials, offer FSC-certified wood products, and work towards reducing packaging waste. They also have a growing selection of eco-friendly and sustainably made products.