Frequently Asked Questions
What is Kohl's?
Kohl's is a large American department store retail chain that offers a wide range of products including clothing, footwear, accessories, beauty products, home furnishings, and housewares. While they're known primarily for apparel, Kohl's also has a significant selection of home goods and furniture.
What style is Kohl's?
Kohl's offers a variety of styles in their home goods and furniture section, catering to different tastes and budgets. You can find everything from traditional and classic designs to more modern and contemporary pieces. Their style range is broad, aiming to appeal to a wide customer base with diverse preferences.
Does Kohl's offer free shipping?
Kohl's frequently offers free shipping promotions, often with a minimum purchase amount. These promotions can change, so it's best to check their website for current offers. They also provide the option to ship to store for free on many items, allowing customers to pick up their purchases at their local Kohl's store.
Is there a Kohl's store?
Yes, Kohl's operates numerous physical retail stores across the United States. These stores offer a wide range of products, including a selection of home goods and furniture. In addition to their brick-and-mortar locations, Kohl's also maintains a robust online presence for e-commerce.
Does Kohl's price match?
Kohl's offers a price match guarantee. If you find a qualifying item priced lower at a competitor, Kohl's will match that price. They also match prices from Kohls.com in their physical stores. It's best to check their website or speak with a store associate for the specific terms and conditions of their price matching policy.
Who owns Kohl's?
Kohl's Corporation is a publicly traded company listed on the New York Stock Exchange under the ticker symbol KSS. It was founded by Maxwell Kohl in 1962 and has since grown into one of the largest department store chains in the United States.
When does Kohl's have sales?
Kohl's is known for their frequent sales and promotions. They often have storewide sales during major holidays like Memorial Day, Labor Day, and Black Friday. Additionally, they regularly offer category-specific sales and promotions throughout the year. Kohl's also has a rewards program and often provides discount codes to their email subscribers.
Are there any items that cannot be returned?
While Kohl's has a generous return policy, some items may have specific return restrictions. These can include premium electronics, beauty products that have been opened or used, and personalized items. It's always best to check the return policy for specific items, especially for higher-priced purchases or items from special collections.
Does Kohl's offer customization options for furniture?
Kohl's typically doesn't offer extensive customization options for furniture. Most of their furniture items come in pre-determined styles and colors. However, they do offer a wide variety of options in different styles, allowing customers to choose pieces that best fit their needs and preferences.
What is the warranty on Kohl's furniture?
Warranty terms for Kohl's furniture can vary depending on the product and manufacturer. Many items may come with a manufacturer's warranty against defects, but the duration and coverage can differ. It's best to check the product details or contact Kohl's customer service for specific warranty information on individual furniture items.
What is the return policy for Kohl's?
Kohl's has a generous return policy. Most items can be returned within 180 days of purchase, even without a receipt. However, premium electronics must be returned within 30 days with original packaging and receipt. Some exceptions apply, and certain items may have different return windows or restrictions.
How can items be returned?
Kohl's offers multiple ways to return items. You can return most items to any Kohl's store, regardless of where you purchased them. For online purchases, you can also initiate a return by mail. Kohl's provides a prepaid return label for many items, making the process convenient. Some larger items may require special return arrangements, so it's best to check with customer service for specific instructions.