Frequently Asked Questions
What is My Knobs?
My Knobs is an online retailer specializing in decorative hardware for cabinets, doors, and furniture. They offer a wide selection of knobs, pulls, handles, and other hardware accessories in various styles, finishes, and materials. While their focus is on hardware, they also provide some complementary home decor items.
What style is My Knobs?
My Knobs offers a diverse range of styles to suit different design preferences. Their selection includes traditional, modern, contemporary, rustic, and transitional styles. Whether you're looking for sleek minimalist handles or ornate vintage-inspired knobs, My Knobs aims to provide options for various interior design themes.
Does My Knobs offer free shipping?
My Knobs frequently offers free shipping on orders over a certain amount, which can vary based on ongoing promotions. For orders below this threshold, shipping costs are typically calculated based on the order total and shipping destination. It's worth checking their website for current shipping offers before finalizing a purchase.
Is there a My Knobs store?
My Knobs operates primarily as an online retailer. They don't have physical brick-and-mortar stores. However, they provide detailed product descriptions, measurements, and images on their website to help customers make informed decisions when shopping for hardware.
Does My Knobs price match?
My Knobs offers a price match guarantee on identical in-stock items from authorized retailers. If you find a lower price on an identical product, they encourage customers to contact their customer service team to request a price match. Certain conditions and exclusions may apply to their price matching policy.
When does My Knobs have sales?
My Knobs regularly offers sales and promotions throughout the year. Major sales events often coincide with holidays like Memorial Day, Labor Day, and Black Friday. They also feature seasonal promotions and occasional flash sales. Signing up for their email newsletter is a good way to stay informed about upcoming sales and receive exclusive discount codes.
Are there any items that cannot be returned?
While My Knobs has a customer-friendly return policy, some items may not be eligible for return. These typically include special order or custom-made products, clearance items, and any products that have been installed or used. It's always best to review the specific return policy for each item before making a purchase.
Does My Knobs offer customization options for furniture?
My Knobs primarily focuses on decorative hardware rather than furniture. However, they do offer a wide range of options that allow customers to customize the look of their existing furniture. By choosing different knobs, pulls, or handles, customers can transform the appearance of cabinets, dressers, and other furniture pieces.
What is the warranty on My Knobs furniture?
My Knobs doesn't sell furniture, but they do offer warranties on many of their hardware products. The specific warranty terms can vary by manufacturer and product line. It's best to check the product details or contact their customer service for information about the warranty on specific items.
What is the return policy for My Knobs?
My Knobs typically allows returns within 30 days of purchase for most items, provided they are in new, unused condition with original packaging. Some restrictions may apply, and certain items may be subject to a restocking fee. For detailed information or to initiate a return, customers are encouraged to contact My Knobs' customer service.
How can items be returned?
My Knobs accepts returns by mail. To return an item, customers should contact their customer service to obtain a Return Merchandise Authorization (RMA) number. Once approved, items should be carefully packaged and shipped back to the address provided by My Knobs. Return shipping costs are typically the responsibility of the customer unless the item is defective or was shipped in error.
