Question 1

What is Scout and Nimble?

Accepted Answer

Scout and Nimble is an online home decor and furniture retailer that offers a curated selection of designer-approved products. They aim to make high-end interior design accessible to a wider audience by providing a platform where professional designers showcase their favorite pieces and styling tips.

Question 2

What style is Scout and Nimble?

Accepted Answer

Scout and Nimble features a diverse range of styles, from modern and contemporary to traditional and eclectic. Their curated collections reflect current interior design trends while also offering timeless pieces. The brand's aesthetic tends to lean towards sophisticated, design-forward furniture and decor that can elevate any home's style.

Question 3

Does Scout and Nimble offer free shipping?

Accepted Answer

Scout and Nimble occasionally offers free shipping promotions, especially for larger orders. However, their standard shipping rates typically apply and vary based on the order total and the items purchased. For furniture and oversized items, additional shipping fees may be incurred due to size and weight.

Question 4

Is there a Scout and Nimble store?

Accepted Answer

Scout and Nimble operates primarily as an online retailer. They don't have traditional brick-and-mortar stores. However, they work with a network of interior designers who may have showrooms or studios where some products can be viewed in person.

Question 5

Does Scout and Nimble price match?

Accepted Answer

Scout and Nimble doesn't typically offer price matching. However, they do run periodic sales and promotions throughout the year. It's worth signing up for their email newsletter to stay informed about upcoming discounts on furniture and home decor items.

Question 6

Who owns Scout and Nimble?

Accepted Answer

Scout and Nimble was founded by Jesse Bodine, an interior designer, in 2013. The company remains independently owned and operated, with a mission to make designer-curated home decor and furniture accessible to a wider audience.

Question 7

When does Scout and Nimble have sales?

Accepted Answer

Scout and Nimble holds several sales throughout the year, with major events typically occurring during holiday weekends like Memorial Day, Labor Day, and Black Friday. They also often have seasonal sales and special promotions for email subscribers, which can include significant discounts on furniture and decor.

Question 8

Are there any items that cannot be returned?

Accepted Answer

While Scout and Nimble has a customer-friendly return policy, some items cannot be returned. These typically include clearance items, custom orders, and certain oversized furniture pieces. It's always best to check the specific return policy for each item before making a purchase.

Question 9

Does Scout and Nimble offer customization options for furniture?

Accepted Answer

Scout and Nimble offers limited customization options for some of their furniture pieces. This may include choosing from different fabric options for upholstered items or selecting different finishes for certain wooden pieces. The extent of customization varies by product, so it's best to check individual item descriptions.

Question 10

What is the warranty on Scout and Nimble furniture?

Accepted Answer

Scout and Nimble doesn't typically offer extended warranties on their furniture. Most items are covered under their standard return policy for defects or damages upon receipt. For specific warranty information on furniture or home decor items, it's best to check the product details or contact their customer service.

Question 11

What is the return policy for Scout and Nimble?

Accepted Answer

Scout and Nimble's return policy allows most items to be returned within 30 days of delivery for a refund or exchange. For furniture and larger items, you'll need to contact their customer service to arrange a return. Keep in mind that custom orders and some clearance items may have different return policies.

Question 12

How can items be returned?

Accepted Answer

Scout and Nimble accepts returns by mail. For smaller items, you can initiate a return through their website and ship the item back. For furniture and larger home decor pieces, you'll need to contact their customer service to arrange a return pickup. Return shipping costs are typically the responsibility of the customer.

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