Frequently Asked Questions
What is Shades of Light?
Shades of Light is a specialty retailer focusing on lighting fixtures and home decor. They offer a wide range of lighting options including chandeliers, pendants, lamps, and outdoor lighting, as well as complementary home accessories. Known for their unique designs, they cater to customers seeking distinctive lighting solutions.
What style is Shades of Light?
Shades of Light offers a diverse range of styles, from traditional to contemporary and everything in between. They're known for their eclectic mix of lighting fixtures that can suit various design aesthetics. Their collection often features unique, artisanal pieces alongside more classic designs, allowing customers to find lighting that perfectly complements their home decor.
Does Shades of Light offer free shipping?
Shades of Light occasionally offers free shipping promotions, especially for larger orders. However, their standard shipping rates typically apply and vary based on the order total and the items purchased. For oversized or fragile items like chandeliers, additional shipping fees may be incurred.
Is there a Shades of Light store?
While Shades of Light primarily operates as an online retailer, they do have a physical showroom located in Richmond, Virginia. This showroom allows customers to see a selection of their lighting fixtures and home decor items in person before making a purchase.
Does Shades of Light price match?
Shades of Light doesn't typically offer price matching. However, they do run periodic sales and promotions throughout the year. It's worth signing up for their email newsletter to stay informed about upcoming discounts on lighting fixtures and home decor items.
Who owns Shades of Light?
Shades of Light is a privately held company. It was founded in 1986 by Ashton Harrison and has remained an independent lighting and home decor retailer. The company is known for its dedication to offering unique, design-forward lighting solutions.
When does Shades of Light have sales?
Shades of Light typically holds sales throughout the year, with major events often occurring during holiday weekends like Memorial Day, Labor Day, and Black Friday. They also frequently offer seasonal sales and special promotions for email subscribers, which can include significant discounts on lighting fixtures and home decor.
Are there any items that cannot be returned?
While Shades of Light has a customer-friendly return policy, some items cannot be returned. These typically include custom-made or special order items, clearance items, and any products that have been installed or used. It's always best to check the specific return policy for each item before making a purchase.
Does Shades of Light offer customization options for furniture?
Shades of Light primarily focuses on lighting fixtures rather than furniture. However, they do offer customization options for many of their lighting products. This can include choosing different finishes, sizes, or shades for certain fixtures. The extent of customization varies by product, so it's best to check individual item descriptions.
What is the warranty on Shades of Light furniture?
Shades of Light doesn't typically sell furniture, but they do offer warranties on their lighting fixtures. Most items are covered under their standard warranty against defects in materials and workmanship. The duration and terms of the warranty can vary by product, so it's best to check the specific warranty information for each item.
What is the return policy for Shades of Light?
Shades of Light allows most items to be returned within 30 days of delivery for a refund or exchange. For larger items like chandeliers, you may need to contact their customer service to arrange a return. Keep in mind that custom orders and some clearance items may have different return policies.
How can items be returned?
Shades of Light accepts returns by mail. For most items, you can initiate a return through their website and ship the item back. For larger lighting fixtures, you'll need to contact their customer service to arrange a return. Return shipping costs are typically the responsibility of the customer, unless the item is defective or was shipped in error.
Shades of Light Collections
- Accent Chairs
- Appliances
- Armoires
- Baby
- Bakeware & Cookware
- Bar Carts
- Bar Stools & Counter Stools
- Bath Rugs & Mats
- Bath Towels
- Bathroom Accesories
- Bathroom Countertop
- Bathroom Shower & Accessories
- Bathroom Tubs & Accesories
- Bathroom Vanities, Sinks, and Accessories
- Bedding
- Bedroom Vanities
- Beds
- Benches
- Blankets & Throws
- Bookcases & Etageres
- Cabinet Hardware
- Cabinets
- Candles, Candle Holders, and Scents
- Ceiling Fans
- Chandeliers
- Coat Racks & Hooks
- Coffee Tables
- Console Tables
- Curtains & Drapes
- Daybeds & Chaise Lounges
- Decorative Objects
- Decorative Pillows
- Desks
- Dining Chairs
- Dining Tables
- Dinnerware
- Dressers
- Drinkware
- End & Side Tables
- Fabric
- Filing Cabinets
- Flatware
- Floor Lamps
- Flush Mounts
- Games
- Garden Accents
- Headboards
- Jewelry Organization
- Kids
- Kitchen + Table Top
- Kitchen Sinks & Accessories
- Kitchen Tools
- Mattresses
- Mirrors
- miscellaneous
- Nightstands
- Office Chairs
- Organization
- Ottomans, Stools, and Poufs
- Outdoor
- Outdoor Dining
- Outdoor Lighting
- Pendants
- Picture Frames
- Plant Stands
- Planters
- Plants, Faux Plants, and Florals
- Recliners
- Rugs & Runners
- Sectionals
- Serveware
- Sets
- Shades
- Shams & Skirts
- Sideboards & Buffets
- Sofas & Loveseats
- Table & Wall Clocks
- Table Lamps
- Tile
- Toilets, Seats, and Bidets
- TV & Media Stands
- Vases
- Wall Art
- Wall Lighting
- Wall Shelves
- Wallpaper
