AFA Stores Flatware
Frequently Asked Questions
What is the return policy for AFA Stores?
AFA Stores offers a return policy where customers must ship the item back within 30 days to qualify for a refund. Returns require authorization from customer service.
Are there any items that cannot be returned?
Returns without an authorization number will be refused. Custom or special order items are typically not returnable.
Who covers the return shipping costs?
Customers are responsible for return shipping costs unless there is a defect or error on AFA Stores' part.
How can items be returned?
To initiate a return, customers must contact customer service to receive a return authorization number. The item must be shipped back within 30 days of receipt.
How many pieces of flatware do I need for a basic set?
A basic flatware set for one person typically includes a dinner fork, salad fork, dinner knife, soup spoon, and teaspoon. Consider the size of your household and guests you may have.
What's the difference between 18/10 and 18/0 stainless steel flatware?
18/10 contains 18% chromium and 10% nickel, offering better rust resistance and shine. 18/0 has 18% chromium with no nickel, making it more prone to corrosion.
How do I care for and maintain my flatware to keep it looking new?
Avoid leaving flatware in water for long periods. Hand wash or use a dishwasher and polish with a soft cloth to prevent water spots and corrosion.