Frequently Asked Questions
What is the return policy for Bellacor items?
Bellacor allows returns within 30 days of receipt. Items must be in new and unused condition with all original packaging. Custom and personalized items may not be returnable.
Are there restocking fees for returns?
Yes, Bellacor may charge a restocking fee, especially for furniture items or large decor pieces. The exact fee can vary based on the item's size and the reason for the return.
Who covers the return shipping costs?
Customers are responsible for the return shipping costs unless the item is defective or if there was an error on Bellacor's part. Free return shipping may not typically be available.
What if the item is damaged upon arrival?
If an item arrives damaged, Bellacor requests customers to contact them immediately for a replacement or refund, depending on the customer's preference and item availability.
What types of glasses should I include in my drinkware collection?
Include a variety of glasses such as water glasses, wine glasses, mugs, and specialty glasses for cocktails or beer.
How do I care for crystal drinkware?
Hand wash crystal glasses with mild detergent and warm water. Dry with a lint-free cloth to prevent spots and scratches.
Is it safe to use vintage drinkware for everyday use?
Vintage drinkware can be used, but inspect for lead if it's very old. Avoid using damaged pieces as they may harbor bacteria.