City Home Portland Mattresses
Frequently Asked Questions
What is the return policy for City Home PDX?
City Home PDX offers a return policy that typically allows returns within a specified number of days, with items needing to be in their original condition.
Are there any items that cannot be returned?
Custom orders, final sale items, and certain home decor pieces may not be eligible for returns depending on their sale conditions.
Who covers the return shipping costs?
The customer usually covers the return shipping costs unless the item is defective or there was an error in the order processing.
How can items be returned?
Returns can usually be initiated by contacting City Home PDX's customer service for a return authorization, and items should be returned in their original packaging where possible.
How often should I replace my mattress?
Most mattresses last between 7-10 years. Signs of wear, sagging, or discomfort indicate it's time for a new one.
What's the difference between memory foam and innerspring mattresses?
Memory foam conforms to your body for pressure relief, while innerspring mattresses offer firmer support and more airflow.
Can a mattress topper extend the life of my mattress?
Yes, a topper can add comfort and support, potentially extending the life of your mattress by reducing direct wear.