Saks Fifth Avenue

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Frequently Asked Questions

Saks Fifth Avenue typically allows returns within 30 days of purchase, provided items are in new and unused condition with all original tags attached. The holiday period may have an extended return window.

What is the return policy for furniture and home decor?

Are there any items that cannot be returned?

Yes, final sale items, personalized items, and certain home decor goods may be exempt from returns depending on their condition and the specifics outlined at the time of purchase.

How can items be returned?

Items can be returned by mail with a prepaid shipping label or in-person at any Saks Fifth Avenue store. Online purchases may also be returned in-store if accompanied by the original receipt or proof of purchase.

What happens if an item is returned without a receipt?

If returned without a receipt, items may be eligible for store credit at the current selling price, or the return may be denied depending on the store's policy and the item's condition.