Horchow Bathroom Shower & Accessories
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What are the key considerations when choosing a showerhead?
Consider water pressure, spray pattern options, water efficiency, and whether you prefer a fixed or handheld model.
How can I ensure my shower space is water-efficient?
Install low-flow showerheads and consider a shower timer or digital control system to monitor and control water use.
What's the recommended cleaning routine for glass shower doors?
Clean glass doors weekly with a squeegee and a mild cleaner to prevent soap scum buildup. For hard water stains, use a solution of vinegar and water.